BIG Event 2018 (Non-Speakers)

Cancellation and Refund Policy

Payment for all events must be received by the day of the event. If payment is not received by the day of the event, your attendance cannot be honoured at the event.

We can, by prior arrangement only, honour your attendance at the event if an official purchase order number has been generated and is being processed by your organisation’s finance department.

If you wish to cancel your registration:

•  a full refund will be issued if we are notified more than 5 working days prior to the event.
• 50% refund will be made for cancellations made within 5 working days of the event up to 24-hours prior to the event.
•  cancellations within 24 hours of the event will not be refunded.
• you may transfer your place to another person, without charge, up to 24-hour’s notice of the event.
• if your registration was paid by Paypal, any refunds or part-refunds will minus the small fee that BIG pays to Paypal.

You may transfer your registration (and membership) to a colleague for no charge with up to 24-hours’ notice of the event.

In the event of non-attendance at the event, refunds will not be given.